The package price includes the following:
• A minimum of two nights of half-board accommodation (breakfast and dinner – buffet) in the selected room type;
• A plate of fruit in the room;
• Free accommodation for children up to 12 years;
• Forest smoothie at the pool;
• The use of services at the Spa & Wellness Center in line with the new working regime and the working hours, defined in accordance with the provisions stipulated by the competent authorities for the purpose of health protection. Across 1000 sq m, the following is available to you: an outdoor and an indoor heated swimming pool, saunas, hammam, a Russian banya, an ice fountain, the salt room, tepidarium, massages, exclusive treatments;
• The use of services at the Fitness center with the cutting edge equipment;
You may check in after 02:00 PM on the arrival date.
You must check out until 10:00 AM on the departure date.
Children aged 12 and above are considered adults, accordingly, the adult pricing terms shall apply to them as well.
A valid credit card is required as a guarantee of your reservation.
Should you wish to change or cancel your reservation, you may edit your reservation online, in line with the
You may cancel the reservation free of charge, down to 7 days prior to the arrival date.
You will be charged the total reservation price in case of canceling the reservation in the period within 7 days prior to the arrival date.
Spa & Wellness center preventive measures and working regime:
*The working hours are 10 AM to 10 PM, within which period you may use the spa services in the following appointments:
10.00 AM – 12.00 PM
12.30 PM – 02.30 PM
03.00 PM – 05:00 PM
05.30 PM – 07.30 PM
08:00 PM – 10.00 PM THE APPOINTMENT IS AVAILABLE ONLY TO ADULTS AND CHILDREN OVER 12.
*In the break between the appointments, the entire space is aired out and disinfected in line with the recommended measures and methods of COVID-19 prevention.
*The maximum number of people using the Spa & Wellness Center in the same appointment is 60.
*Given the altered working regime, the guests are advised to book their appointments ahead.
*On our website, on the Spa & Wellness page, you may find other preventive measures concerning the usage of services and the rules of conduct that have been introduced. All rules are clearly indicated at the Spa & Wellness center as well, the implementation of which is controlled by our staff.
*The outdoor swimming pool working hours are 03:00 PM to 10:00 PM.
For any additional information, you may contact our Reservations Service via e-mail at: firstname.lastname@example.org
The hotel reserves the right to refuse, cancel or alter reservations in case of abuse of the reservation system or in case such abuse is caused by an obvious mistake of the client.
Your reservation is valid until 00:00 on the arrival date.
You may cancel your reservation online down to 3 days prior to the arrival date.
Should you fail to show up for your reservation, you will be charged 100 % of the reservation amount.
If you cancel your reservation 365-7 days prior to the arrival date, you will be charged 0.00 % of the reservation amount.
If you cancel your reservation 6-0 days prior to the arrival date, you will be charged 100 % of the reservation amount.